Speaking of Hospitality

Speaking of Hospitality aims to increase fluency for high-basic to intermediate learners who want to work in the hospitality and tourism field, including positions at hotels and restaurants. The text provides them with the vocabulary, grammar, and conversation practice necessary to communicate effectively in real-world hospitality settings. It provides numerous activities and full-color illustrations to maintain student interest and equip instructors with the means to deliver active, student-oriented lessons. Areas covered include hotel check-ins and check-outs, serving and offering advice on food and drink, handling reservations and payments, dealing with customer complaints, and recommending places to go and things to do in Japan. The Teacher’s Manual provides a range of supplementary activities and additional teaching ideas, enabling instructors to tailor each lesson to the particular needs and interests of their students.

（Key Features and Functions）

• Twelve units cover common hospitality-related work scenarios in a fun-filled, interactive manner
• Controlled and semi-controlled tasks lead students toward more open discussion, game, role play and presentation activities

* Key functional language and vocabulary is introduced and recycled in an engaging manner, with a strong focus on active learning

* Wide variety of speaking and listening tasks, reinforced with numerous and varied review activities

* The Student Book is packed full of colorful illustrations to aid understanding and enhance the learning experience

* The user-friendly Teacher’s Manual offers a full testing package together with numerous supplementary activities and teaching suggestions.

Preface
Classroom English
Unit 1　Speaking About Yourself
Unit 2　Could I Have Your Name, Please?
Unit 3　Your Room Is On The 12th Floor
Review Units 1-3
Unit 4　Are You Ready To Order?
Unit 5　Do We Have Enough Wine?
Unit 6　I’ll Try The Sashimi
Review Units 4-6
Unit 7　I’d Like To Book A Room
Unit 8　I’m Looking For A Souvenir
Unit 9　What Seems To Be The Problem?
Review Units 7-9
Unit 10　Can You Tell Me What To Do?
Unit 11　I Suggest Going To Shibuya
Unit 12　Where Do You Recommend I Go?
Review Units 10-12
Appendix