Business Encounters

Author Michael P. Critchley
Category Communication
ESP
Level Beginner
Intermediate
TOEIC Level 400~500
Release Date 2013/04/01
ISBN 9784523177159
Book Size・Number of Pages A4変・104 pages
Price 2,530 yen (incl. tax)
Number of Units 16+TOEIC® Scene 4 mini-test
Materials Downloadable Audio Files/CD
Teacher’s Materials ●Teacher's Manual(without Japanese translation) ●Teacher's Audio CD 〈Others〉 Teacher's Manual Data(PDF/Word),TOEIC Mini Test,[Text Data Listening Script/Transcript/Section/Dialogue (Word)]
Stocks

The fourth addition to the long-selling “Encounters” series, Business Encounters aims to help students master the practical skills they will need to meet the many task-based challenges of a career in professional business. Each of the book’s 16 four-page units is organized into four “Scenes” covering essential business encounters, including customer and guest relations, in-office and telephone conversations, product design, and marketing. Each scene is followed by a mini practice test modeled on the TOEIC, experience with which will give students a crucial advantage in today’s tight job market. Business Encounters: there’s no better way to make sure your students get ahead in the world of business--from the first day on the job.

SCENE: A Day at the Office
Unit 1 Welcome to the Office
Unit 2 What time Do You Close?
Unit 3 I’d like to Change an Order
Unit 4 May I Take a Message?
SCENE 2: Meet the Customer
Unit 5 Shall I Ring That Up for You?
Unit 6 This Way, Please
Unit 7 I’d like to Change an Order
Unit 8 Could You Fill Out This Form?
TOEIC® Scene 2 mini-test
SCENE 3: Welcome to Japan
Unit 9 Welcome to Japan
Unit 10 What’s Your Background?
Unit 11 Here’s Your Schedule
Unit 12 I’ll see You Tomorrow
TOEIC® Scene 3 mini-test
SCENE 4: Product Development
Unit 13 Welcome to the Presentation
Unit 14 Would You Use This Product?
Unit 15 I Think People Will Love This!
Unit 16 Our Social Media Strategy
TOEIC® Scene 4 mini-test

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